Let's optimize your operations and smartin to efficient workflows.

Tailored internal tools for hotels, ships and trains — built alongside the PMS and POS you already run, not instead of them.

Purpose

We help you get rid of the shared spreadsheets living in a thousand places, and the overengineered workflows quietly eating your team's time. We don't replace the systems you already run — we consolidate what sits on top of them into the one tailored application you wished existed.

See our scope

Current state

Inefficient workflows eating up precious time.

Consult with Smartin

Develop streamlined solutions together with Smartin to make operations efficient.

Custom solution

Receive a secure, custom-built solution for your operations.

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Hey, could you help us organise our arrival process?
Good day! Of course — including guest preferences and a mobile version?
That would be awesome!
Sure, let us cook!
14 arrivals3 returning guests
Spa bookings
9
Dinner covers
62
Notes
5
14:00 · Suite 412 — window table, no shellfish2 nights
15:30 · Mr Oduya — Riesling 2019 on arrivalreturning
17:00 · Cabin 7 — feather-free beddingfirst stay
Prepared automaticallyfrom PMS + POS
Today14 arrivals
Spa
9
Covers
62
14:00 · Suite 4122 nights
15:30 · Mr Oduyareturning
17:00 · Cabin 7first stay
18:15 · Ms Brunnerlate
19:40 · Deck 3 party4 guests
Handover6/9 done
Suite 412 asked for the window table again — kitchen notified.

Operations first

Before we write a line of code, we've worked the floor.

Bachelor's in Hospitality Business Management from EHL, lead in admin, development and people in pre-opening team of a luxury sailing yacht, guest experience, rooms and food & beverage operations in five star hospitality — we understand what operations actually feel like, and we build accordingly. Read the story

EHL Orient Express Baur au Lac Aman

Scope

What we do — and what we deliberately don't.

01

We complement, never replace

Smartin sits alongside your existing PMS and POS. Nothing gets ripped out, no migrations, no retraining the whole team on a new core system.

02

Internal communication & information sharing

One place for employees to see and share what today lives in spreadsheets, group chats and paper on the back-office wall.

03

Unified dashboards

Guest names, preferences and activity history connected to your POS data — automatically turned into the reports you currently build by hand, or don't build at all.

04

Fully custom

Anything else that would streamline your operations. Every build starts with understanding the workflow, not shipping a template.

How can we help you optimize your operations ?

One sentence is enough.